RETURNS

BAGTAZO OFFERS EASY RETURNS. Simply use the return label provided in your shipment and send UNUSED items back within 48 hours. If you cannot make the 48 hour window for any reason, please email sales@bagtazocollection.com OR NOTIFY  US THROUGH THE FORM BELOW.

.If you need to replace a damaged item, fill out the form below within 48 hours of delivery with the contact form below. We will send a return shipping label, a discount code as an apology and instructions.

EXCHANGES

We offer exchanges for store credit. Fill out the form below within 5 days of delivery. We will send a return shipping label and instructions.

REPAIRS

If anything breaks within the first three years of use, we will repair it free of charge. Please send a request for repair with the form below. You are responsible for shipping to us, but we will cover shipping the item back. 

We also offer RESTORATION OF GOLD VERMEIL. THE PRICE IS DEPENDENT ON THE SIZE OF THE PIECE, BUT THE AVERAGE COST IS $30.00.. Please fill out the form below FOR A QUOTE. IF YOU ELECT THE SERVICE, You are responsible for shipping to us, but we will cover shipping the item back.

Name *
Name
Service Reason *