RETURNS

RETURNS MUST BE MADE WITHIN 14 DAYS OF RECEIVING.
ALL TAGS & COMPLIMENTARY ACCESSORIES MUST BE RETURNED WITH YOUR PRODUCT(S).

DUE TO THE SIZE OF HAT BOXES, BAGTAZO COVERS SHIPPING TO YOU, BUT REQUIRE THAT YOU SHIP BACK ANY RETURNS.

WE WILL REFUND YOUR ITEM AFTER WE VERIFY THAT YOUR ORDER IS UNUSED.

EXCHANGES

WE OFFER EXCHANGES FOR A NEW SIZE OR STORE CREDIT. FILL OUT THE FORM BELOW WITHIN 14 DAYS OF DELIVERY. WE WILL SEND A RETURN SHIPPING LABEL AND INSTRUCTIONS.

REPAIRS

IF ANYTHING BREAKS FROM REGULAR WEAR, WE WILL REPAIR IT FREE OF CHARGE. PLEASE SEE OUR LIFETIME GUARANTEE HERE.

WE ALSO OFFER RESTORATION OF GOLD VERMEIL. THE PRICE IS DEPENDENT ON THE SIZE OF THE PIECE, BUT THE AVERAGE COST IS $30.00. PLEASE FILL OUT THE FORM BELOW FOR A QUOTE. IF YOU ELECT THE SERVICE, YOU ARE RESPONSIBLE FOR SHIPPING TO US, BUT WE WILL COVER SHIPPING THE ITEM BACK.

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