RETURNS

RETURNS MUST BE MADE WITHIN 14 DAYS OF RECEIVING. ALL TAGS & COMPLIMENTARY ACCESSORIES MUST BE RETURNED WITH YOUR PRODUCT(S).

DUE TO THE SIZE OF HAT BOXES, BAGTAZO COVERS SHIPPING TO YOU, BUT WE CHARGE A SMALL FEE TO RETURN YOUR ORDER. PLEASE FILL OUT THE FORM BELOW TO BEGIN YOUR RETURN PROCESS.

WE WILL REFUND YOUR ITEM, MINUS HALF OF THE RETURN SHIPPING FEE, AFTER WE VERIFY THAT YOUR ORDER IS UNUSED.

If you need to replace a damaged item, fill out the form below within 48 hours of delivery. We will send a return shipping label, a discount code FOR YOUR TROUBLES, and instructions.

EXCHANGES

We offer exchanges for A NEW SIZE OR store credit. Fill out the form below within 14 days of delivery. We will send a return shipping label and instructions.

REPAIRS

If anything breaks within the first three years of use, we will repair it free of charge. Please send a request for repair with the form below. You are responsible for shipping to us, but we will cover shipping the item back. 

We also offer RESTORATION OF GOLD VERMEIL. THE PRICE IS DEPENDENT ON THE SIZE OF THE PIECE, BUT THE AVERAGE COST IS $30.00.. Please fill out the form below FOR A QUOTE. IF YOU ELECT THE SERVICE, You are responsible for shipping to us, but we will cover shipping the item back.

Name *
Name
Service Reason *